Who we are
This website is operated by Maxwell Graham, trading as Max Graham — AI Product Consultant. References to "we", "us", or "our" in this policy refer to Maxwell Graham (Sole Trader).
If you have any questions about this policy, you can contact us at: max@max-graham.com
What data we collect
We collect limited personal data through two channels:
- Calendly — when you book a call, Calendly collects your name, email address, and any information you provide in the booking form. This data is processed by Calendly, Inc. under their own privacy policy.
- Google Ads — we use Google Ads conversion tracking, which uses cookies to measure whether a site visit results in a booked call. This helps us understand which ads are effective.
How we use your data
We use the information collected to:
- Confirm and manage your booked strategy session
- Follow up via email regarding your session or enquiry
- Measure and improve the effectiveness of our advertising
We do not sell your data to third parties. We do not use your data for any purpose beyond the above.
Cookies
This site uses cookies placed by Google Ads for conversion tracking purposes. These cookies are anonymous and do not personally identify you — they track actions (such as clicking "Book a Call") to help us measure ad performance.
You can opt out of Google's use of cookies by visiting Google's Ads Settings.
Third-party services
This site uses the following third-party services, each governed by their own privacy policies:
- Calendly — appointment scheduling
- Google Ads — advertising and conversion tracking
- Cloudflare — website hosting and delivery
Data retention
Booking data held by Calendly is subject to their retention policy. We retain email correspondence for up to 12 months unless you request earlier deletion.
Your rights
You have the right to request access to, correction of, or deletion of any personal data we hold about you. To make a request, contact us at max@max-graham.com and we will respond within 30 days.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with an updated date.